Shalini Mahadevan

1. General
2. Use Cases

What is Sales Prospecting? Sales prospecting is a process of searching potential clients from various resources and turn them into a successful lead prospect. These potential clients database can b...

• Shalini Mahadevan
• May 16, 2018 06:35
• Updated
• 1 follower
• 0 comments
• 2 votes

1. General
2. Release Notes

  Release date: 2nd February 2024   New feature: Integration of the new Play Integrity API, introducing advanced security measures. Enhancements/fixes:  Resolved routing issues related to manual...

• Shalini Mahadevan
• February 02, 2024 03:08
• Updated
• 1 follower
• 0 comments
• 2 votes

1. General
2. References

1. Twilio 2. Amazon Web Services 3. Google Firebase 4. Firebase Cloud Messaging 5. Google Analytics 6. Google Tag Manager 7. Zendesk

• Shalini Mahadevan
• July 23, 2018 05:15
• Updated
• 1 follower
• 0 comments
• 0 votes

1. General
2. Use Cases

In some industries, the two-tier sales process is used to filter the leads. The telemarketers will be the main key person to call and qualify a lead before the salesperson contacts and solicit the ...

• Shalini Mahadevan
• July 02, 2018 05:01
• Updated
• 1 follower
• 0 comments
• 3 votes

1. Mobile App (Android)
2. Settings

  We would recommend our new user, existing user with new device, device which has been upgraded/update OS and user have any issue with SalesCandy App will need to ensure that the below phone setti...

• Shalini Mahadevan
• November 05, 2018 06:36
• Updated
• 1 follower
• 0 comments
• 6 votes

1. General
2. Use Cases

A salesperson should only take incoming leads if the salesperson is ready to make the call to the lead immediately It is highly advisable for a salesperson to call the lead instead of messaging th...

• Shalini Mahadevan
• March 28, 2018 08:27
• Updated
• 1 follower
• 0 comments
• 2 votes

1. General
2. Use Cases

Each and every lead routed to a salesperson will have pre-defined parameters which needs to be considered. 1. Lead Submission When a fresh lead submitted by a customer, the lead should be under; A...

• Shalini Mahadevan
• August 13, 2018 08:58
• Updated
• 1 follower
• 0 comments
• 2 votes

1. General
2. Release Notes

Release date: February 25, 2020 Enhancements/fixes: Added button to copy all other details of a lead for salespersons to paste anywhere they like Added missing translations for the “You’re offli...

• Shalini Mahadevan
• February 25, 2021 10:29
• Updated
• 1 follower
• 0 comments
• 0 votes

1. General
2. Release Notes

Release date: February 25, 2020 Enhancements/fixes: Enhanced Facebook campaign tracking with "ad_name", "adset_name", and "campaign_name" on lead details page Added "REFRESH" button to all lead ...

• Shalini Mahadevan
• February 25, 2021 10:28
• Updated
• 1 follower
• 0 comments
• 0 votes

1. General
2. Release Notes

Release date: December 17, 2020 Hot fix: Fixed a critical security vulnerability that affected the In-app Zendesk support feature Refer here for v3.1.1 release notes.

• Shalini Mahadevan
• December 17, 2020 05:50
• Updated
• 1 follower
• 0 comments
• 4 votes